Frequently asked questions about Smelly Balls reusable car air freshener.
WHAT ARE SMELLY BALLS?
They are reusable air freshener balls that are a playful and customisable way to keep your ride smelling fresh. Each set comes with wool felt balls, a charm, and a 5ml fragrance oil for you to use as much or as little as you like - you're in control!
Lay your unscented balls on a protected surface, drop the desired amount of oil onto the dark balls for the best results, and let them swing freely, spreading good vibes and fresh scents wherever you go!
They can be used to scent any small space… think camper/wardrobe/tent
DO SMELLY BALLS ONLY GO IN YOUR CAR?
You can put your Smelly Balls wherever you want! Think wardrobe, tent etc.
WHERE CAN I BUY SMELLY BALLS?
You can purchase Smelly Balls online or at Flockd Espresso Bar in Burleigh Heads (2 Starling Street, Burleigh QLD 4220). Additionally, you can find our products at over 1000 stockists across Australia and New Zealand, with a growing presence in the USA.
PREMIUM GRADE FRAGRANCE OIL
All premium fragrances are 100% concentrated, made with the finest perfumery ingredients.
All fragrances have been specially formulated to the highest standards using The International Fragrance Association (IFRA) code of practice.
All fragrances are free from LEAD, DBP & DEHP PHTHALATES, FORMALDEHYDE, ACETONE, BENZENE, CARBON, PETROLEUM, PARAFFIN WAX, PALM OIL.
HOW MUCH FRAGRANCE DO I PUT ON MY SMELLY BALLS?
This is completely up to you and your nostrils! We recommend 2-3 drops on each ball (not on any white balls as it may stain). Re-apply when necessary.
WHAT IF I DON'T WANT TO USE YOUR FRAGRANCE?
We recommend using our oils as we have extensively tested their fragrance intensity and longevity.
However, the best part about our reusable Smelly Balls is that they come completely unscented. It's up to you to choose which fragrance you'd like to apply to the balls! Check out our Lonely Balls Range.
WHEN WILL I RECEIVE MY SMELLY BALLS?
All orders will be dispatched within two business days of payment received. Depending on your location and the shipping option selected, you should* receive your Smelly Balls within 3 days of the order being dispatched. More Shipping Information can be found here.
WHAT IF MY SMELLY BALLS ARE FAULTY/ DAMAGED?
If in a case where you have received Smelly Balls and they are faulty and/ or damaged, please email us at hello@smellyballs.com.au and we will issue you with the appropriate steps in order to receive new balls.
CAN I BECOME A STOCKIST FOR SMELLY BALLS?
If you would like to become a stockist of Smelly Balls, please fill out the form on this page or reach out to hello@smellyballs.com.au
ARE SMELLY BALLS VEGAN?
Our wool is sourced from a cruelty-free farm in New Zealand, emphasising ethical practices. However, wool is derived from sheep, so it may not align with a vegan lifestyle. We prioritise natural fibres for their biodegradability instead of synthetic fibres, aiming to balance sustainability with ethical considerations.
VALUE FOR MONEY?
Absolutely! Our Smelly Balls are not only handmade, supporting women workers in Nepal - whom we regularly visit - but also assembled in our warehouse in Burleigh Heads. We take pride in sourcing high-quality wool from sustainable sheep farms in New Zealand. Our Australian fragrances are crafted with premium ingredients, free from harmful substances. Each product is designed by our dedicated team in Australia, each set also comes with a specially printed artwork postcard and a reusable pouch. With a lot of love poured into every product, Smelly Balls are not just air fresheners – they're an experience. We confidently classify them as great value for money!
WHY DOESN'T THE OIL LAST MORE THAN 30 DAYS?
Typically, once you've applied the oil to the balls, your car should maintain that delightful aroma! Unlike conventional air fresheners that claim to last 30 days, our Smelly Balls are designed to be reused again and again for a more personalised experience. You can adjust the fragrance strength to your liking – whether you prefer a subtle hint or a robust scent. They're not a 'set it and forget it' solution; instead, you can easily top them up with more oil when needed. This flexibility is what makes them unique. So, if you have a keen sense of smell and crave a potent fragrance, add more oil, or use less for a milder effect. It's all about tailoring the experience to your preferences!
